View the most frequently asked questions and answers here.
When will I receive my ordered Trilogy- and / or GC-Kuss items?
How nice that you bought a piece of sports history! The Trilogy items were sold in a pre-order period. Below are the expected shipping dates for these items. Please note that your package will be shipped when all items of your order are in stock. So rely on the product in your order which has the latest shipping date.
- Casual T-shirts & hoodies: mid-October
- Cycling clothes (cycling jersey, socks, gloves): mid-November
- Phone case: mid-October
- Bottles: end of October
- Scarf: end of October
Can I get autographed items or rider cards with autographs?
We receive many requests on a daily basis for autographs addressed to our riders and skaters. As much as we'd like to help you, unfortunately we can't accommodate signature requests. Email questions will not be answered.
We regularly auction our match shirts and other items through our partner MatchWornShirt. View our current auction here.
Also, have a look around the webshop for Team Jumbo-Visma merchandise.
Can you send me a water bottle, photo cards, race cap or other item?
Take a look around the webshop for all Team Jumbo-Visma merchandise. Here you can order water bottles, race caps or other items from Team Jumbo-Visma.
Will the team respond to my fan mail?
We receive so much fan mail that it is unfortunately not possible to reply to all messages. We can't respond to letters or photo cards that have to be signed.
Where can I buy Team Jumbo-Visma goodies and items?
You can buy multiple Team Jumbo-Visma goodies and items in our webshop. We only sell articles that are offered here.
I have a question about the shop or about my order.
We love to help you! Email us at firstname.lastname@example.org so that we can assist you.
Does Team Jumbo-Visma sponsor personal charities?
Team Jumbo-Visma sponsors Jeugdfonds Sport & Cultuur. The team does not sponsor personal charities. The same counts for giving away bottles or feed bags.
I have ordered something in the webshop, but I have not received a confirmation / my order has not been delivered.
That's a bummer! We'll be happy to check it out for you. Please send an email with information about your order to email@example.com or call +3185-48 44 720 on working days between 9 a.m. and 5 p.m (Amsterdam time zone).
When can I order Team Jumbo-Visma's photo cards?
You can order our photo cards here.
Does Team Jumbo-Visma sell bikes?
No, but we will auction some bikes at the end of the year. Keep an eye on our social media channels or website.
Does Team Jumbo-Visma have any vacancies?
Can I intern at Team Jumbo-Visma?
You can find more information about internships here.
Where can I subscribe to the newsletter?
Please fill in the form on the left below to subscribe to our newsletter.
Where can I find Team Jumbo-Visma’s logos and royalty free pictures?
You can find the logos and royalty free pictures on our press page.
Does Team Jumbo-Visma organise a fan day this year?
During the year, we hold multiple activities. We’ll announce these activities on social media.
I want to spend a day with Team Jumbo-Visma. Is this possible?
We offer hospitality arrangements at various races. We are currently working on the calendar for the upcoming cycling season. Click here for more information about hospitality arrangements.
Can I ride along in the sports director’s car during a race?
Unfortunately, it is not possible to ride along with a sports director. However, we do offer various hospitality arrangements. Click here for more information about hospitality arrangements.
What riders starts in which race?
You can find the riders' temporary programs on their personal page.
Where does the team stay during race days?
The team stays in a hotel assigned by the race organisation. When that’s not the case, the team books a hotel itself.
How do I delete my data I've provided for Team Jumbo-Visma?
Where can I get tickets for speed skating races?
You can order speed skating tickets at www.schaatsen.nl.
Can I get in touch with one of the skaters or riders?
I have another question. How can I get in touch with the team?
There are multiple ways to get in contact with the team. Click here for more information.